March 29, 2010

How To: Change Your Tweetdeck Account Password

2 Comments

tweetdeck150 I love Tweetdeck and adopted it as my primary client on the same day I started using twitter (http://twitter.com/securityjones).  Recently I wanted to sync my “view” between my desktop and phone versions of Tweetdeck, so I created a Tweetdeck account (which is how you do that). 

Later, when I wanted to change the password, I couldn’t figure out how! If you go to the Tweetdeck web site and login and then view your profile, it just shows a lot of summary information about your twitter account.  With a little persistence, you can get to the support.tweetdeck.com site, login and view your profile, but this only lets you change your display name, phone number, time zone and add a photo.

After lots of research on the tweetdeck support site, I’ve concluded that, for some strange reason, they didn’t build in any change password capability.  If you go to the account setting UI, type in a new password and “save” settings, it doesn’t change your password.  You might think it does, but you can verify by going to the web site and trying to login – only the old password will work.

Of course, there are always ways and I’ve identified one that is pretty easy to implement.  Thought I should document it for those who may follow in my path.  No doubt they’ll fix this at some point and this post will be outdated, but until then…

Tweetdeck Account Password Change Method:  Reset the Password

1. Open setting by selecting the little wrench on the top right corner of Tweetdeck.

settings2. Select the ‘Sync’ tab and click on ‘Forgotten your password?’.  You will see a message that says ‘Sent password reminder email. Please check your email inbox.’

setting-2

3.  Check your email for a message with a subject line of: “Forgotten Tweetdeck password.”  similar to this:

reset-email

4.  The mail message should have an embedded link, which you can click, which will take you to a web page and you can enter a new password (twice).  Done.

reset-gui

That should be it.  Now you should be able to use your new password.

Jeff Jones writes about a wide range of topics, but has a particular interest in computers, technology, science fiction, poker and chai tea lattes. He moved to Snoqualmie in 2006, he works for a little company in Redmond during the day and spends the rest of the time with family and friends.

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2 Responses to “How To: Change Your Tweetdeck Account Password”

  1. Karl Pauls says:

    This doesn’t seem to work anymore. I don’t get a password reset email.

  2. […] This post was mentioned on Twitter by Jeff Jones, Suzanne Franco Land. Suzanne Franco Land said: RT @paulcunningham: How To: Change Your Tweetdeck Account Password – http://bit.ly/c74ImD (not as intuitive as you might think) […]

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